{"id":629,"date":"2015-12-07T18:24:17","date_gmt":"2015-12-07T18:24:17","guid":{"rendered":"http:\/\/help.netspotapp.com\/help\/?page_id=629"},"modified":"2026-03-30T13:39:40","modified_gmt":"2026-03-30T13:39:40","slug":"main-page-2","status":"publish","type":"page","link":"https:\/\/www.netspotapp.com\/help\/","title":{"rendered":"NetSpot Help Center"},"content":{"rendered":"<div class=\"wrap bkg-color-f0f2f7\">\n<div class=\"container\">\n<div class=\"help-index-top\">\n<div class=\"row\">\n<h2 class=\"entry-title col-xs-12\">Top asked questions<\/h2>\n<\/div>\n<hr \/>\n<div class=\"row\">\n<div class=\"col-xs-12 col-sm-6\">\n<ul class=\"items \">\n<li><a class=\"link transition-all\" href=\"\/help\/how-to-perform-predictive-survey-with-netspot\/\">How to perform a predictive survey with NetSpot<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/how-to-perform-a-wifi-network-planning-survey-with-a-limited-number-of-wi-fi-routers\/\">How to perform a WiFi Network Planning<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/how-does-netspot-licensing-work\/\">How does NetSpot licensing work?<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/technician-license\/\">What is a technician license?<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/how-do-i-start-my-survey\/\">The basics: How do I start my survey?<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/terms-definitions\/\">Terms &amp; definitions behind NetSpot and Wi-Fi<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/tips-and-hints-running-a-wireless-site-survey\/\">Tips and hints: running a wireless site survey<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/create-save-map\/\">How do I create and save a map of my area?<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/6ghz-frequency\/\">Why am I not getting the scans on the 6GHz frequency?<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/zone-snapshots\/\">How do I use the Zone Snapshots feature?<\/a><\/li>\n<\/ul>\n<\/div>\n<div class=\"col-xs-12 col-sm-6 \">\n<ul class=\"items \">\n<li><a class=\"link transition-all\" href=\"\/help\/enable-location-services-on-macos-netspot\/\">Why do I need to enable location services for NetSpot?<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/save-export-print-survey\/\">How do I save, export and print my survey?<\/a><\/li>\n<li><a href=\"\/help\/automated-troubleshooting\/\">How do I use the Automated Troubleshooting function?<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/scan-two-floors\/\">Can I scan two or more floors?<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/networks-missing\/\">Why are some networks missing from my survey?<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/hidden-ssids\/\">How do I scan for hidden SSIDs?<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/why-am-i-not-getting-perfect-wi-fi-coverage\/\">Why am I not getting PERFECT Wi-Fi coverage?<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/will-there-ever-be-netspot-for-ipad-or-android-tablets\/\">Will there ever be NetSpot for iPad or Android tablets?<\/a><\/li>\n<li><a class=\"link transition-all\" href=\"\/help\/netspot-bluetooth\/\">What about NetSpot for Bluetooth?<\/a><\/li>\n<li><a href=\"\/help\/tanaza\/\" target=\"_blank\" rel=\"noopener noreferrer\">Did you know about Tanaza Cloud Control?<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"clearfix\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"padding-bottom:0px; padding-top:0px;\" class=\"hupso-share-buttons\"><!-- Hupso Share Buttons - https:\/\/www.hupso.com\/share\/ --><a class=\"hupso_counters\" href=\"https:\/\/www.hupso.com\/share\/\"><img src=\"https:\/\/static.hupso.com\/share\/buttons\/dot.png\" style=\"border:0px; padding-top:2px; float:left;\" alt=\"Share Button\"\/><\/a><script type=\"text\/javascript\">var hupso_services_c=new Array(\"twitter\",\"facebook_like\",\"google\");var hupso_counters_lang = \"en_US\";var hupso_image_folder_url = \"\";var hupso_twitter_via=\"netspotapp\";var hupso_url_c=\"\";var hupso_title_c=\"NetSpot%20Help%20Center\";<\/script><script type=\"text\/javascript\" src=\"https:\/\/static.hupso.com\/share\/js\/counters.js\"><\/script><!-- Hupso Share Buttons --><\/div>","protected":false},"excerpt":{"rendered":"<p>Top asked questions How to perform a predictive survey with NetSpot How to perform a WiFi Network Planning How does NetSpot licensing work? What is a technician license? The basics: How do I start my survey? Terms &amp; definitions behind<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[],"tags":[],"class_list":["post-629","page","type-page","status-publish"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/pages\/629"}],"collection":[{"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/comments?post=629"}],"version-history":[{"count":4,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/pages\/629\/revisions"}],"predecessor-version":[{"id":8118,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/pages\/629\/revisions\/8118"}],"wp:attachment":[{"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/media?parent=629"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/categories?post=629"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/tags?post=629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}